IPU Short Course: Alternative Dispute Resolution (ADR) in the Regulatory Process
Deirdre Gallagher, Instructor
Jerrilynne Purdy, Instructor
Janice Beecher, Ph.D., IPU Director Moderator
July 9, 2020 – 12 Noon to 3 pm Eastern Time Zone.
Live online learning.
Register online or by email (firstname.lastname@example.org).
Registration fee: $165.
Discounts available for IPU Affiliates and groups.
CONTINUING EDUCATION CREDITS
Attendees will receive a certificate of attendance for this three-hour program and 10 credits toward the
Certificate of Continuing Regulatory Education (www.ipu.msu.edu/ccre). IPU will also assist attendees in earning credits in their respective fields.
IPU short courses are designed to complement full IPU programs that provide a deeper interdisciplinary exploration of regulatory theory, practice, jurisdiction, and market structures. This IPU short course provides an introduction and overview of the scope and practice of Alternative Dispute Resolution (ADR). The course covers design and implementation concepts, and offers insight about adapting ADR to the unique needs and demands of today’s regulatory environment.
By definition, ADR processes offer alternatives to parties who are embroiled in a regulatory dispute. Rather than deferring to regulatory deliberations and determinations, parties to an ADR process have an opportunity to proactively craft their own resolutions to areas of disagreement. In appropriate cases, ADR options can lessen regulatory workloads and allow parties to work together toward settlement. Whether the dispute involves a single consumer complaint or a utility-filed case affecting many parties, the key to effective ADR is matching tools and processes to stakeholder needs and concerns. This IPU short course aims to help regulatory professionals integrate ADR systems and methods into regulatory processes and maximize effectiveness to realize its full potential.
IPU’s ADR short course offers a great value in terms of the cost of participation, independent university sponsorship, highly experienced course instructors, and professionally developed presentation and supplemental materials.
Course Learning Objectives
- To understand the scope of ADR tools to mitigate, manage, and resolve disputes.
- To learn how to design and customize ADR systems to be reflective of and responsive to stakeholder needs.
- To consider how to implement ADR systems and incorporate feedback mechanisms to ensure effectiveness.
- To explore how to apply dispute systems design tools to structure responsive, customized processes.
- To understand how to integrate and adapt ADR processes to the unique demands of today’s environment.
- Scope of alternative dispute resolution concepts and tools.
- Overview of a model dispute resolution system.
- Methods for meeting the needs of stakeholders and regulators in the process.
- Integration of alternative dispute resolution into regulatory processes.
- Technology-enabled ADR and implications for due process and ethics.
Who Should Attend?
This program will be useful to anyone involved in regulatory proceedings and interesting in alternative methods of dispute resolution. IPU welcomes lifelong learners from any perspective to all of our programs, including:
- State and local public utility regulators and policymakers.
- Regulatory accountants, auditors, and financial analysts.
- Attorneys, economists, engineers, and consultants.
- Public, consumer, and environmental advocates
- Employees of private, public, and not-for-profit utilities.
- Members of utility boards and other local public officials.
About the Instructors
Deirdre McCarthy Gallagher is a mediator with JAMS, the world’s largest private ADR provider, and the Associate Director of the JAMS Institute. She has over 20 years of experience in ADR, including mediating complex disputes while serving as the manager for FERC’s Dispute Resolution Service. Ms. McCarthy Gallagher is also an experienced facilitator in the governmental/public policy realm, serving as the co-facilitator for the Department of Interior’s Royalty Policy Committee (RPC) and the RPC tribal energy subcommittee liaison. Ms. McCarthy Gallagher has a particular interest in understanding dispute systems, believing that this is critical to managing conflict productively. Ms. McCarthy Gallagher received her AB from Harvard University, her MS from the GMU School for Conflict Analysis and Resolution, and her JD from Georgetown. She is currently an adjunct professor of negotiation and mediation at Georgetown, as well as the co-author of Alternative Dispute Resolution in the Regulatory Process, recently published by MSU Press.
Jerrilynne Purdy has over thirty years experience in the regulated utility industry in both the private and public sectors with over twenty-five years concentrated in negotiation and dispute resolution. She is a negotiator, mediator, facilitator, dispute systems designer, and trainer.
While at the Federal Energy Regulatory Commission(FERC), she mediated over 100 complex, multi-party, multi-issue cases involving regulated entities, such as electric and natural gas and oil pipeline companies, independent power generators, independent transmission system operators, and renewable energy entities. She also assisted with dispute resolution system design for these entities and developed and delivered customized training on communication, negotiation, and conflict analysis and resolution. Prior to that, she managed the power and transmission contracts department at the Boston Edison Company (now named Eversource) where she supervised the negotiation of over 200 power and transmission sales/purchase contracts. She is also the co-author of Alternative Dispute Resolution in the Regulatory Process, recently published by MSU Press.
She has a BA in Finance from Michigan State University and an MBA from George Washington University. She is certified by the Supreme Court of the State of Virginia to mediate court referred cases. She has certificates from the US Institute for Environmental Conflict Resolution, Harvard Law School Program on Advanced Negotiations, and the Center for Dispute Resolution.
New Book from MSU Press
Alternative Dispute Resolution in the Regulatory Process (2020)
By Deirdre McCarthy Gallagher, Richard Miles and Jerrilynne Purdy
An in-depth look at the institutionalization of alternative dispute resolution (ADR) processes in the federal and state regulatory arenas over the past twenty-five years, this volume showcases the value of these processes and highlights the potential for their expanded application and growth. It describes ADR techniques, how to use them, and how to integrate them into existing processes, using examples from the Federal Energy Regulatory Commission and three state utility regulatory commissions. Order Online
Format: Live online (synchronous) learning offered by from IPU-MSU.
Materials: Attendees will have access to electronic materials, including presentations and useful supplemental resources.
Attendee list: Out of respect for your privacy, and in keeping with our educational mission, we do not publicize our attendee lists in advance of our programs.
Cancellation and refunds: Cancellations are generally accepted until course materials are made available during the week before the program.
Comments and complaints: IPU welcomes program input and feedback. Participants will be asked to complete program evaluation forms. Comments and complaints about the program may be directed to IPU Director, Dr. Janice A. Beecher (email@example.com) or the IPU Operations Manager, Erin West (firstname.lastname@example.org).
Questions. For questions about IPU educational programs and role in serving the regulatory policy community, please contact IPU Director Dr. Janice Beecher (email@example.com). See a list of IPU FAQ’s here.
NASBA National Registry Statement
The Institute of Public Utilities is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State Boards of Accountancy have the final authority on the acceptance of individual course for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
Program level: This short course is classified as “basic” and is accessible to relatively new personnel working in the regulatory policy community who will be participating in formal regulatory proceedings.
Program prerequisites: No formal prerequisites apply to this program. However, course materials and supplemental resources will be available for prereading in advance of the program through the IPU program page at ipu.msu.edu.
Program delivery: The program delivery method is classified as a “group-live” synchronous remote learning event comparable to in-person training. Expert instructors will provide lecture and supplementation materials, and active learning and participation will be encouraged.
Field of study: This program is relevant to the following NASBA fields of study: administrative practice, accounting and auditing (corporate and governmental), business law, economics, finance, taxes, regulatory ethics, and specialized knowledge and applications. For program details and registration, please visit the IPU program page at ipu.msu.edu.